Shipping Policy
At Swagatam Saree Center, we are committed to delivering your orders safely, securely, and as quickly as possible. We work with reliable courier partners to ensure that your products reach you in perfect condition and within the estimated delivery time. This Shipping Policy outlines how we process, ship, and deliver your orders placed on our website https://swagatamclothing.com/.
Shipping Time
All orders placed on our website are processed within 1–3 business days after confirmation. Once your order is processed and dispatched, the delivery time typically ranges between 3–7 business days depending on your location, accessibility, and courier service availability. Please note that delivery timelines may vary for remote or rural areas.
Shipping Charges
Shipping charges, if applicable, are calculated automatically at checkout based on your delivery location, order value, and ongoing promotional offers. In some cases, we may offer free shipping on selected products or during special campaigns, which will be clearly mentioned on the website.
Cash on Delivery (COD) Orders
For Cash on Delivery (COD) orders, we may require order confirmation via phone call, SMS, or WhatsApp before dispatching the shipment. This step helps us prevent fraudulent or fake orders and ensures a smooth delivery process. Swagatam Saree Center reserves the right to cancel or hold any COD order that is not verified or appears suspicious.
Delays in Delivery
While we strive to deliver all orders within the promised timeframe, certain delays may occur due to circumstances beyond our control. These may include weather disruptions, courier service delays, public holidays, natural calamities, or logistical challenges. In such cases, we appreciate your patience and understanding, and we will keep you informed of any significant updates regarding your shipment.
Order Tracking
Once your order has been shipped, you will receive tracking details via SMS or email, allowing you to monitor the status and location of your shipment in real time. If you do not receive tracking information or face any issues tracking your order, you can contact us through our website for assistance.