Privacy Policy

Welcome to Swagatam Clothing.

At Swagatam Clothing, customer satisfaction and transparency are extremely important to us. Please read our store policies carefully before placing an order.

Shipping Policy

We process and dispatch orders within the estimated timeline mentioned for each product.
Delivery timelines may vary depending on location, courier services, festivals, or unforeseen circumstances.
Once the order is shipped, tracking details will be shared with the customer.

Exchange & Return Policy

We strive to deliver products with the best quality and finishing. However, if you face any issue with your order, you may contact us for assistance.

Refund & Return Conditions:

Refund or return requests must be claimed within 7 days of delivery.
Customers can raise a refund request through:

Email
WhatsApp Support

Refunds are processed through a manual refund process after verification by our team.
Products must be unused, unwashed, and in original condition with tags and packaging intact.
Customized or specially tailored products may not be eligible for return or refund.

Cancellation Policy

Orders can only be cancelled before dispatch.
Once the product is shipped, cancellation requests may not be accepted.

Product Disclaimer

Slight variations in color may occur due to lighting, photography, or screen settings.
Handcrafted products may have minor irregularities, which are natural characteristics of handmade work and not defects.